complaint·December 1, 2022

Regarding Allegation: Staff threw an object at resident. It is alleged that S2 threw boxes at R1 and took R1 tablet and hit R1 with it. R1 stated that it did occur and provided name of witnesses (S6-S7). During phone interview, R1 recanted all the allegations and stated R1 did not say anything to anyone and to erase everything. R1 refused to be seen in person during phone call and told LPA she will not open her door. S2 denied the allegations and stated that she has no interaction or responsibilities with R1 due to ongoing false accusations. S6 stated she did not witness any incidents that included residents getting boxes thrown at them or being hit as S6 would have reported it immediately. S7 denied that she witnessed any staff hitting or throwing objects at R1. S7 stated she would have reported the incident right away. 7/7 staff denied the allegations. 11/12 staff did not collaborate the allegations. 11/12 residents stated that they have never witness any staff striking a resident or throwing objects at them. Regarding Allegation: Staff intimidates resident. It is alleged that staff intimidates resident because they want to kick her out. R1 recanted this allegation during phone interview and 12/12 residents could not collaborate the allegations. 7/7 staff interviewed denied the allegations. Staff stated that R1 has history of making false accusations and later recanting them. Based on statements, record reviews and interviews conducted with staff and residents, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did nor did not occur, therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted, a copy of the report and appeal rights was provided to the Assistant Administrator , Denise Torres