Complaint·March 26, 2026

Interviews revealed the following: Six (6) out of ten (10) residents (R1, R3, R7-R10) and all five (5) staff (S1-S5) have denied the allegation has taken place. Based on record reviews and interviews conducted, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the above allegation has been Unsubstantiated. Regarding the allegation “Licensee is not addressing pest infestation at the facility.”, it is being alleged that cockroaches are around hallways and in dining room consistently. CDSS observation have confirmed that the department observed the facilities' kitchen and dining room. There are no live cockroaches nor cockroach bodies located within the kitchen or dining room. Record reviews have revealed that on 02/06/26, 02/19/26 and 02/20/26 that there has been pest control visits conducted at the facility. Interviews have revealed the following: Seven (7) out of ten (10) residents (R1, R3, R4, R7-R10) and four (4) out of five (5) staff (S1, S3-S5) have denied the allegation has taken place. Based on record reviews and interviews conducted, the preponderance of evidence standard has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the above allegation has been Unsubstantiated. There have been zero (0) deficiencies cited during today's visit. An exit interview was held with Vanita Harris and a copy of this report has been provided.