complaint·May 26, 2021

Assistant Administrator, and Executive Director stated that Pasadena Police Officers came to the facility on 5/24/21 and interviewed residents, reviewed video footage, and spoke to Assistant Administrator. Pasadena Police indicated that there would be no further investigation. Regarding the allegation that Staff did not safeguard Resident #1's personal items, specifically that Resident #3 is stealing Resident #1's incontinence supplies. And, Regarding the allegation that Staff does not have a sufficient amount of incontinence supplies. The investigation consisted of interview(s) with Assistant Administrator, Executive Director, Staff #1, Resident #1, Resident #3, and review of facility's incontinence supplies. Staff interviewed stated that they were not made aware by Resident #1 that Resident #3 was taking incontinence supplies. Staff interviewed stated that Resident #1 is independent, and does not use incontinence supplies to their knowledge. Staff #1 stated that resident #1 is in a program which provides her with additional supplies. Staff #1 stated that resident #1 stated that she voluntarily gives some of her incontinence supplies to other residents at the facility. Resident #3 denied that she has taken any incontinence supplies from Resident #1. Staff stated that they have a sufficient amount of incontinence supplies. LPA toured facility with Assistant Administrator, and reviewed facility incontinence supplies. LPA observed a sufficient amount of incontinence supplies on today's visit. Based on LPA's observations and interviews, investigation revealed: Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. No Deficiencies cited under California Code of Regulations Title 22. Exit interview conducted, and a copy of report was provided to Assistant Administrator, Alexander Solorio.