complaint·August 11, 2021

The investigation revealed the following: Based on record review, Resident #1 (R1) was initially served a 30-day eviction letter on 5/5/21 and another most recently on 7/9/21. Per Executive Director, R1 had a physical altercation with another resident which led to the eviction notice served on 7/9/21. LPA interviewed R1 who denied the physical altercation and stated that the eviction letter was never provided to her. However, the incident was verified by staff through the video footage and the eviction letter served on 7/9/21 was signed by R1. Although LPA received documentation of incidents pertaining to R1, the specific incident(s) that caused for eviction were not indicated on the eviction letter. In addition, R1’s Appraisal/Needs and Services Plan has not been updated since 11/23/2020 to address the current behaviors. R1 is still residing at the facility. Based on record review, the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6 and Chapter 8, are being cited on the attached LIC 9099D. An exit interviewed was conducted. The Plan of Corrections were reviewed and developed with the Executive Director. A copy of this report, LIC9099D, and appeal rights were provided.