complaint·October 6, 2021

LPA Mora also observed that S1 - S5 completed 40 hours of initial training which included Orientation, Building and Fire Safety, Dementia Care, Medication Policies and Procedures, Personal Care/Universal Precautions/ Postural Supports, Restricted Conditions, Hospice/Psychosocial Need/Direct Care. These trainings are listed on the New Hire Initial Training Record and Hands-on Training Record and signed by the Assistant Administrator Alexander Solorio. Per interviews with caregivers, 5 out of 5 confirmed that they completed these training at the beginning of their employment. Therefore, there was insufficient evidence to corroborate with the allegation. In regards to the allegation "staff have not received required training.", it is alleged that the training that the caregivers receive at the facility is merely shadowing a day or two and do not get computer, classroom or video training. Complainant stated that the new caregivers have mentioned that they do not know what they are doing and are feeling lost in their job. LPA Mora observed that on the New Hire Initial Training Record sheet, the method of training used was a combination of media and shadowing. Per interviews with caregivers, 5 out 5 confirmed that they received training via media for about 3-4 days and then shadowing for 3 days. Furthermore, none of the caregivers indicated that they felt lost at their job and stated that they received proper training and continue to get refresher and new training every 3 months. Therefore, there was insufficient evidence to corroborate with the allegation. Based on statements and interviews conducted with staff and review of staff training records, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was held with Assistant Administrator Alexander Solorio and a copy of this report was provided.