complaint·February 10, 2023

In regards to the allegation: Staff failed to provide a safe environment for resident. It was alleged the a tree located in the patio area of the facility was not properly maintained which resulted in a tree branch falling on R#1. Interviews with 4 of 4 Staff indicate they did not notice the patio tree to be in bad condition. Interviews with 6 of 6 Resident indicate they did not notice the patio tree to be in bad condition and feels safe in the facility. Staff and Residents also indicate they are not aware of the condition of the tree until the tree was cut down which revealed rotting inside the tree. LPA toured the patio area and observed the tree was removed. In regards to the allegation: Staff failed to meet resident's medical needs. It was alleged that R#1 was diagnosed with a new medical condition prior to returning from the hospital and facility failed to assist R#1 with obtaining medications for the new diagnosis. Review of R#1's Physician report and hospital records does not indicate a diagnosis of any new medical conditions therefore new medications were not needed. Interviews with 6 of 6 Residents indicate their medical needs are met. Based on LPA's interviews, record review and observations, the investigation revealed: Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview conducted with Alexander Solorio and a copy of this report provided.