complaint·May 4, 2023

Interview with residents R2, R4,R6-R8 all denied above allegation and stated their mail is received and is not open or altered with. Interview with R3 and R6 stated their mail isn't sent to the facility and the above allegation does not pertain to them. LPA Calderon observed with Alex two areas were mail is distributed, mail box is locked, and side door of the facility has a Security Code/ Amazon Key Business Box for packet drop off. LPA Calderon observed mail packets having labels placed and mail was sealed. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation are unsubstantiated. Exit interview was conducted and a copy of today's report was provided to Alexander Solario, Assistant Administrator.