complaint·November 30, 2023

The investigation revealed the following: Allegation: Facility illegally evicted a resident in care. It is alleged that R1 was evicted from facility and there was no notice or reason provided on eviction. LPA reviewed R1’s file and found copies of the 30-day eviction notice, with reasoning for eviction, dated 11/20/23. LPA reviewed multiple incident reports for R1 that document dates where resident had left facility and suffered a fall while out in the community, upon return to the facility, resident will appear to be confused, disoriented, lethargic and refusing care. Interviews with staff 5 out of 5 staff stated that R1 will often leave the community and get lost, be returned to the facility by neighbors, pedestrians, and law enforcement on many occasions. 5 out of 5 staff also stated that R1 is an over all friendly and calm resident when sober, however, when intoxicated is when R1 becomes aggressive and refuses care. Staff stated that R1 has returned to facility after being out in the community aggressive, confused, disoriented and what appears to be intoxicated. R1 has been on a Behavior Contract since 7/2/2023 due to noncompliance in following House Rules and aggressive behavior towards staff and residents. LPA interviewed R1, and resident stated that they were informed about the eviction but was not sure why they were being evicted. R1 also stated that they did sign the eviction letter on 11/20/23 but does not have a copy LPA provided copies of 30-day eviction notice and reasoning's behind eviction to R1 prior to end of visit. R1 further stated that there have been times where they would get lost in the community but this hasn’t happened in a long time, when asked about aggressive behavior towards other residents R1 stated that there have been a few altercations but that is in the past and all parties have reconciled since then. R1 did not appear to be confused or disoriented during visit. Based on statements and interviews conducted with Staff and R1, and review of R1's files, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview held, and a copy of this report was provided to Luisa Razo.