complaint·August 23, 2024

The investigation revealed the following: In regards to the allegation: "Staff did not prevent the residents from engaging in a physical altercation. ” It is alleged that R1-R2 were involved in a verbal argument in the common area that led to physical altercation and was broken up by staff. Interviews conducted with (6) of (6) staff all denied the allegation. S4 witnessed the incident as she was in the dining area when it happened and separated R1-R2 immediately. S4 took R1 to the front office and administered first aid. Some staff interviewed indicated that R1-R2 did not suffer major injuries and did not require hospitalization. S1 and S3 attended to R2 right away to check his condition and interviewed him regarding the incident. S5 stated that he was in the kitchen and intervened as soon as he heard the commotion in the dining room. All staff interviewed indicated that they do not allow any type of altercations or harassments among residents in the facility. R1-R2 admitted being involved in the altercation but stated that the staff intervened right away and separated them. R1-R2 indicated that none of them were desirous of prosecution and refused to be sent to the hospital. All residents interviewed denied the allegation and indicated that facility staff immediately intervene if they see or hear any altercations among the residents. 10 out of 10 residents interviewed stated that they feel safe and comfortable. Based on statements and interviews conducted with residents and staff as well as reviewed files and documentation, there was not enough supportive evidence to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview and a copy of this report was provided to Alexander Solorio, Assistant Administrator.