Office review·March 18, 2026

An informal conference was held at the Monterey Park Adult and Senior Care Program Regional Office on 3/18/26. The individuals present for the meeting were: Tony Vasallo (Regional Manager), David Sicairos (Licensing Program Manager), Daniel Konishi (Licensing Program Analyst), Bryanna Luke (Facility's Administrator), and Stephan Sarmazian (Vice President of Operations). The purpose of the meeting is to discuss the citations issued for staff not assisting resident with Activities of Daily Living (ADLs) and staff did not observe changes in resident’s health for complaint control # 28-AS-20200925154403. The department concluded the investigation on 03/10/2023 and the following deficiencies were issued for: 87459(a)(5)(B) Functional Capabilities and 87466 Observation of the Resident, along with an immediate $500 civil penalty. The department has determined that an additional civil penalty may be assessed due to staff did not observe changes in resident’s health which resulted in resident experiencing severe pain and discomfort while in care. The additional civil penalty may be delivered at a later date and time. Facility representatives indicated that they began receiving consulting services beginning in November of 2024 and believe that they have been in compliance for the last couple of years. The Administrator and Vice President of Operations have been advised that the department is seeking an additional civil penalty. An exit interview, and a copy of this report was provided to Stephan Sarmazian.