Complaint·April 2, 2021

On 3/24/21 LPA interviewed Administrator Aharon Striks over the telephone. He stated R1 and her responsible party was given a 30 days eviction notice. He stated R1 is being evicted for breaking house rules. He stated letter was sent to licensing on 3/16/21. LPA conducted a file review of facility’s Plan of Operation. The admissions agreement indicated a resident displaying a change in health physically/mentally will need a Re-appraisals and a meeting with the resident and appropriate individuals to the change. Upon reviewing R1 file, LPA did not see a meeting conducted with R1or Responsible Party. Facility’s Eviction Policy stated they may provide a 30-day eviction notice to resident and responsible person. They will also need to notify licensing agency within 5 days. Based on interviews and files reviewed the administrator did not adhere to their eviction procedure outline in their Plan of Operation. Substantiated: Based on LPA's observations, file reviews and interviews with administrators and staff which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 Division (6) and Chapter (2) are being cited on the attached LIC9099-D. A telephonic exit interview was conducted with Administrator, and a hard copy of the report and appeals rights was provided via email for records Regarding the allegation: Illegal Eviction LPA received a complaint on 3/16/21 regarding the above allegation. On 3/16/21 LPA called and spoke to Aharon Striks, the Licensee/Administrator over the telephone regarding the above allegation. Aharon stated R1 being evicted because R1 breaks house rules and doesn’t follow the facility policies. LPA reviewed Community Care Licensing records and there was no record of the eviction being sent to the Regional Office. On 3/16/21, LPA received the eviction notice via email at 4:48 PM. The letter was dated 3/3/21 and indicated they are giving the resident a 30 day notice to find another living location to accommodate her. On 3/22/21, LPA interviewed Resident R1 regarding the above allegation via telephone. R1 stated she was given an eviction notice on 3/3/31 by the Assistant Administrator. R1 stated everything they are saying is a lie and has not refuse to follow policies. R1 also stated she doesn’t have altercations with staff and hasn’t refused to take medication. She also mentioned that she sees the physician at the facility. On 3/23/21, LPA Brown interviewed Assistant Administrator Clifford Johnson and Administrator Ella, over the telephone. They both stated R1 was given a 30-day notice that she was being evicted for breaking the admission’s agreement. They stated she makes accusation regarding the house keepers stealing her clothes. She also complained about the food. They also stated other residents complained of her screaming and hitting the walls. They stated she refuses to see the doctor and to take her medication. LPA asked them what was the protocol for evictions? They stated the facility protocol is to give residents 3 verbal/written warnings. They will notify all responsible parties and Licensing. LPA interview staff S1 & S2 they stated no residents have given them a hard time but if they do will notify the administrators. They also stated were not aware of any illegal evictions. LIC9099-C is on the next page.