Complaint·May 17, 2021

Regarding allegation: Illegal Eviction. On 4/2/21, LPA Brown investigated a previous complaint regarding the above allegation for Resident R#1. LPA reviewed the documents, conducted interview with Administrators and Resident R1. It was determining that Administrators did not follow procedures outlined in Title 22 and therefore complaint was substantiated. LPA informed Administrators to rescind a new eviction notice and follow outline procedures in Title 22. On 4/26/21, LPA received another complaint regarding the above allegation, Illegal Eviction for Resident R#1. On 5/4/21 LPA interviewed the Administrator’s Clifford and Ella, they both stated R1 was given a 30-day notice that stated she was being evicted for breaking the house rules. They stated residents had several incident with assaulting staff and other residents in the facility. They also stated R1 makes false accusations against staff. They stated follow protocol in Title 22 and notified all agency and responsible party. They stated offered to assist R1 with finding a new place and R1 stated doesn’t want any assistance. LPA interviewed R1, she stated was given an eviction notice on 4/13/21 by Administrator. She stated the staff is making false accusation against her. She also stated doesn’t need any assistance with finding another place mentioned the facility will need to get an unlawful detainer. On 5/14/21 LPA interviewed the Ombudsman, she stated asked R1 if she wanted to leave facility and if she could interview other residents? She stated R1 told her no and left. She stated R1 did not want to communicate with her regarding the evection Based on investigation, interviews and documents, the Administrators followed Title 22 Procedure. Although the allegations are valid or may have happened there is insufficient evidence to support the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview conducted and a copy of this report was provided.