Complaint·September 20, 2022

Allegation: Staff restrained resident in care. LPA conducted interviews with residents (R1-R8) and there were no concerns with a resident being restrained while in care at the facility. Residents (R1-R7) stated residents (R1-R7) has not witnessed another resident being restrained while in care at the facility. Staff (S1-S4) stated staff (S1-S4) has not witnessed a resident restrained while in care at the facility. Staff (S1-S4) stated staff (S1-S4) has not restrained a resident while in care at the facility. Staff (S1-S4) stated staff (S1-S4) has no concerns with a resident being restrained while in care. During LPA investigation visit, LPA did not observe any residents restrained while in care at the facility. LPA did not observe any restraints on mobility devices during interviews with residents (R1-R8). Based on the interviews conducted, observation and records review, LPA was unable to find evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated. An exit interview was conducted with Cesilia Torres and a hard copy was provided.