Complaint·October 25, 2024

S1-S2 and R2-R7 stated that residents are not using illegal drugs within the facility and that drugs are strictly prohibited. S1-S2 noted that no one is selling crack cocaine to other residents inside the facility. S1-S2 and R2-R7 also stated that they had not observed any cocaine pipes containing crack cocaine within the facility. R1 stated residents are using and selling illegal drugs at the facility. No witnesses have observed the alleged incidents of residents using or selling illegal drugs at the facility. The department could not confirm whether illegal drugs are being used or sold at the facility. The department toured the facility and observed it is not a locked facility, and residents are free to come and go independently. R2-R7 interviewed also denied knowledge of illegal substances being used on the premises, and all residents denied personal use of illegal substances. S1-S2 interviewed denied knowledge of any illegal substances being used within the facility. S1-S2 and R2-R7 all denied the allegations.Based on interviews, available evidence, observation, information received, and records reviewed there was not enough sufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated. Allegation: Staff did not adhere to admissions agreement The department interviewed S1-S2, and during interviews they indicated that staff adhered to residents’ admission agreements. R1 stated that, years ago, they paid $2,000.00 per month for room and board on two occasions, instead of the $1,418.00. However, S1-S2 clarified that the room and board fee was $1,398.07, with an increase to $1,418.07 effective December 1, 2024, while the resident’s P&I remained at $177.00. Staff provided copies of the resident’s admission agreement and a notice of the rent increase dated December 1, 2023, which the resident signed, agreeing to and acknowledging the rate based on the State of California rate chart. S1-S2 stated that the resident was never charged a $2,000.00 monthly fee, and R1 did not provide any documents or receipts to support the claim of paying $2,000.00 years ago. R2-R7 were interviewed, and they stated that their room and board was $1,398.07 prior to the December 1, 2023 increase to $1,418.07, and stated that staff adhered to their admission agreements. Both S1-S2 and R2-R7 denied the allegation. The department has determined that there is insufficient evidence to support the allegation, and both staff and residents denied the allegation. Based on interviews, available evidence, observation, information received, and records reviewed there was not enough sufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated.There were no deficiencies cited. An exit interview was conducted.A copy of this report was provided to the Administrator