Complaint·June 23, 2025

The investigation revealed the following: Allegation: Staff did not ensure the facility was free from pests On 6/23/25, LPA Felisa Shirley reviewed fumigation service reports from Orkin dated, 5/23/25, 4/11/25 and 3/27/25. Upon review of service reports, LPA Felisa Shirley observed that on all 3 reports the facility listed above has been treated for live activity of both cockroaches and bed bugs. LPA Shirley toured the facility with S9 and inspected room #229 and observed rust-colored splotches on the pillowcase of a resident. During the tour of the facility’s kitchen, LPA Shirley observed live activity. LPA interviewed staff 1 – staff 9 (S-1 – S-9). LPA asked, does staff ensure that this facility is free from pest. Of those interviewed 9 out of 9 stated yes. LPA interviewed resident 1 – resident 6 (R-1 – R-6). LPA asked clients, does staff ensure that this facility is free from pest. Of those interviewed, 6 out of 6 answered, yes. Based on CCLD staff's record review, observation and interviews conducted, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be Substantiated . California Code of Regulations, Title twenty-two (22), Division six (6), is being cited, please see attached LIC-9099D. Deficiencies were cited during today's visit. An exit interview was conducted, and plans of corrections were developed, with Cesilia Torres. A copy of this report and appeals rights were provided.