Complaint·November 19, 2025

The investigation revealed the following: Allegation: Staff wrongfully evicted a resident. It is being alleged that staff wrongfully evicted a resident. On 11/19/25, LPA Gonzalez conducted interviews with S1–S2. Of those interviewed, 2 out of 2 staff denied the allegation. An interview with S1 revealed that R1 was served with a 30 eviction notice on 09/18/24 and was also served with an Unlawful Detainer Eviction Notice dated (dated 08/08/25). S1 stated that R1 is being evicted because of non-payment. S1 stated that the facility has not received a payment from R1 since 09/05/23. S1-S2 stated that the 30-day eviction notice was submitted to CCLD in a timely manner. On 11/19/25, LPA Gonzalez attempted to interview R1 but was unable to as R1 was not in the facility and couldn’t be reached via telephone. On 11/19/25, LPA Gonzalez reviewed R1’s Admission Agreement, which was signed and dated on 04/11/23 by R1 agreeing to pay the monthly fees. LPA reviewed the facility’s House Rules, which were signed and dated by R1 on 04/11/23. LPA reviewed a 30-day eviction notice dated 09/18/24, and it noted that R1 was to be evicted as of 10/18/24 due to R1 failing to pay rent to the facility. LPA reviewed an Unlawful Detainer Eviction Notice dated 08/08/25. Based on records reviewed, and interviews conducted, there is insufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. No deficiencies were cited during this investigation. An exit interview was conducted, and a copy of the report was provided to the Cecilia Torres.