Complaint·July 20, 2021

appointments. R 2 stated that he did leave on doctor's appointment's with his daughters. Family member of R 1 stated that R 1 needed to see a specialist and she was allowed to get R 1 and leave the facility to go on medical appointments. All staff interviewed stated that doctor will come here at least 1x a month and all residents can leave freely to go to medical appointments. It should be noted that LPA observed an e-mail to a residents family member dated 4/13/2021 which states family member can leave the facility freely at any time. Visitors sign in and out sheet was observed for 4/21-5/21 with numerous entries for visitation and leaving facility. Although the allegation may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore all the allegations are UNSUBSTANTIATED. In regards to the allegation Facility is not allowing the residents to leave the facility, based on interviews conducted and information gathered all residents, staff and family member of Resident 1 stated that facility allowed residents to leave the facility and would fill out sign in and out sheet .LPA observed an e-mail to a residents family member dated 4/13/2021 which states family member can leave the facility freely at any time. Visitors sign in and out sheet was observed for 4/21-5/21 with numerous entries for visitation and leaving facility. Although the allegation may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore all the allegations are UNSUBSTANTIATED. In regards to the allegation Facility is not allowing visitors, based on interviews conducted and information gathered all residents, family member of Resident 1 and staff stated that facility was allowing visitors. Resident 1 stated that his son and daughter would visit and bring food. Resident 2 stated that his daughter would visit him quite often. Visitors sign in and out sheet was observed for 4/21-5/21 with numerous entries for visitation and leaving facility. Although the allegation may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore all the allegations are UNSUBSTANTIATED.