Complaint·August 26, 2025

The investigation revealed the following: Regarding the allegation that “The facility only admits residents based on race," it is alleged that the facility only admits Korean applicants into the facility and refuses to admit any applicants who are of non-Korean descent. During interviews with the staff of the facility, none of them corroborated the allegation that they reject people applying for admission into their facility based on race. One of the staff interviewed, S1, explained that they have admitted non-Korean residents into the facility in the past, and additionally they currently employ one (1) staff member who is not Korean. S1 further explained that the facility is open to admitting any applicant regardless of their ethnic background, and that they have admitted black and Hispanic residents in the past. During an interview with S2, who assists in the admissions process for the facility, they stated that individuals from any ethnic background are welcome to apply for admission into the facility. S2 also stated that if a non-Korean applicant was seeking admission into the facility, they would not turn the applicant away. S2 also added that they would also offer accommodations to the resident if they wished to proceed with admission, including offering alternative meals to the predominantly Korean dishes that are served at the facility. During interviews with the residents, none of them corroborated the allegation that they believe the staff discriminate against non-Korean applicants based on their race. None of the residents interviewed stated that they believe the facility staff uses race as a factor in whether or not they will admit an individual into the facility. One of the residents interviewed stated that it does not matter if an applicant is Korean, Hispanic, or of any other race, the staff does not discriminate against anyone seeking admission into the facility, and they do not treat anyone differently because of their ethnic background either. During record review of the last non-Korean resident’s file, R7, LPA confirmed that this former resident was of non-Korean descent. LPA also determined that the facility currently employs a staff member who is of non-Korean descent as well. Based on statements and interviews conducted with staff, clients, review of client files and facility file records, there was not enough supportive evidence to concur with the reported allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED . Exit interview held, and a copy of this report was provided.