complaint·February 29, 2024

Regarding allegation: Staff inappropriately touching resident. It is alleged that on 8/14/23, a S1 pinched R1's buttocks and was "pushing" themselves onto R1 from behind. Per staff interviews conducted, (2) of (3) staff denied the allegation. (1) of (3) staff interviewed could not corroborate the allegation. S2 stated that an internal investigation was conducted by S2 and nothing was found indicating the allegation to be true. S1 was let go of their position and is no longer working here, regardless of the findings of the facility's internal investigation. Per resident interviews, (5) of (6) residents could not corroborate the allegation. R1 denied the allegation and stated S1 did not make R1 feel uncomfortable or touch R1 inappropriately. This allegation was unsubstantiated. Regarding allegation: Staff hit resident. It is alleged that on 8/14/23, S1 pinched and slapped R1's face. Per staff interviews, (2) of (3) staff denied the allegation. (1) of (3) staff interviewed could not corroborate the allegation. Staff stated they are professional and receive training in treating residents with dignity and respect. Per interviews conducted with residents, (5) of (6) residents could not corroborate the allegation. R1 denied the allegation and stated S1 never hit R1. This allegation is Unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated. Per California Code of Regulations, Title 22, and Health and Safety Code, no deficiencies were observed or cited during today's visit. An exit interview was conducted and copy of this report was provided.