complaint·July 1, 2024

The investigation revealed the following: in regard to the allegation " Staff mismanaged residents' medication.” It is alleged that medication administered without proper sign offs and medication being shared between patients / residents. Interviewed Administrator and staff denied the allegation. They stated that staff did not shared medications between residents and all medications are administrated as prescribed and are noted electronically through a "Quick MAR" program. All residents’ medications are registered under the "Quick MAR" program. However, staff indicated they only have written MARs for new residents until their profile will be created in the system. All medications are administered on a consistent schedule. When residents refuse medication, Med Tech / LVNs document refusals, contact Resident's responsible party and contact the Prescribing Physician. Interviewed staff demonstrated to LPA how is worked "Quick MAR" program. LPA observed that residents medications are registered under the "Quick MAR" program. LPA also reviewed written MAR and observed medications are documented properly and given as prescribed. Residents interviewed stated that staff administrated medication. They were unable to provide other information due to their diagnosis. Administrator and staff indicated that each Med. Tech. / LVNs have their own log in passwords. The information gathered does not corroborate the allegation noted above. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted and a copy of this report was provided Administrator Robert Jakini