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Inspection visit

complaint

PASADENA HIGHLANDSLicense 1986033841 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Allegation: “Lack of supervision resulting in resident eloping from facility.” Based on information obtained and interviews conducted, on June 4, 2021 a memory care unit resident AWOL/eloped from the facility at approximately 2:10 pm. Resident (R1) has a Dementia diagnosis and resides in the 1 st floor memory care unit. Resident (R1) was observed in surveillance video to be standing/hiding by dining room door; which is close to the delayed egress door. A staff person exited the memory care unit, and R1 walked out in a hurried manner through the 1st floor lobby exit door, and out through the gated side gate that was opened at the time of the incident. Staff realized R1 had eloped approximately 10 minutes after the resident exited the facility. An immediate search was initiated. Within 20 minutes of not locating the resident 911 emergency was called. A neighborhood resident notified the police department that R1 door knocked at their home. Resident (R1) was found the same day approximately 1 1/2 miles away. Facility staff were contacted by law enforcement and immediately went to pick up the resident. The resident was evaluated upon return. Observations did not indicate the resident sustained any injuries. All staff confirmed resident (R1's) elopement incident. All staff stated memory care residents are closely monitored. The staff to resident ratio in the memory care unit is 10-1. On the date of the incident there were no staff shortages. Resident (R1) has history of attempted elopements, and one other elopement incident. The previous elopement incident occurred on 7/8/2020. Resident was found across the street. Resident (R1) has not had a change in condition, but has had several recent medication changes. Memory care residents do not have tracking alert devices. The resident’s family was immediately notified of incident. There were a total of four (4) staff working in the memory care unit at the time of the incident. Staff failed to supervise resident (R1), and ensure the door closes after exiting. Resident (R1) was interviewed today but did not recall elopement incident. Based on records review and interviews conducted the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . Deficiency is being cited according to California Code of Regulations, Title 22, Division 6, Chapter 8, Article 07. An exit interview was conducted with Executive Director Brodey DeBorde. A copy of the report an appeal rights were provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87411(a)Type A

    87411(a) Personnel Requirements-General. Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs.This requirement was not met by evidence of: On June 4, 2021 at approximately 1:30 pm resident (R1) eloped out of the facility after exiting the memory care unit delayed egress door without staff knowlede when staff (S6) exited out, and did not ensure the door closed properly. This posed an immediate safety risk to this resident in care.

  • 1569.33(i)(1)(2)Type B

    1569.33(i)(1)(2) Unannounced inspections; notification of deficiencies; compliance; reports. The department shall design, or cause to be designed, a poster that contains information on the appropriate reporting agency in case of a complaint or emergency.Each residential care facility for the elderly shall post this poster in the main entryway of its facility. Based on physical plant observation with Health and Wellness Director a complaint poster with DSS/CCLD complaint phone number was not observed in the 1st and 2nd floor main entryway areas.

  • 87705(j)Type A

    87705(j) Care of Persons with Dementia. The licensee shall have an auditory device or other staff alert feature to monitor exits, if exiting presents a hazard to any resident.This requirement was not met by evidence of: Based on observation at 10:59 am during the delayed egress door testing in the memory care unit, as a part of a complaint investigation it was observed the right door did not open after the delayed egress time of 15 seconds. In addition, the alarm did not sound off on that door. The left side door was operable. This poses an immediate health and safety risk.

FAQ · About this visit

Common questions about this visit

What happened during the June 9, 2021 inspection of PASADENA HIGHLANDS?

This was a complaint inspection of PASADENA HIGHLANDS on June 9, 2021. 1 citation were issued: 1 Type A (serious).

Were any citations issued to PASADENA HIGHLANDS on June 9, 2021?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "87411(a) Personnel Requirements-General. Facility personnel shall at all times be sufficient in numbers, and competent ..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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