complaint·May 2, 2024

On 04/13/2023, LPA Kruz Long, conducted the initial visit, during visit, LPA Long took a photo of the Staff/Resident rosters, attempted to obtain a copy of R#2's records (Physician's Report, Appraisal Needs and Services Plan). LPA interviewed Staff #1, #2 #3 and interviewed Resident #1 (R#1). Resident #2 (R#2) was not present in the facility. On todays visit, LPA Vaid interviewed residents, owner, administrator, and staff, and toured the physical plant and observed the facility to be clean, in good condition and free of obstacles throughout. Regarding allegation: Facility failed to provide a safe environment for a resident in care. It is alleged, that staff are not providing a safe environment for residents, as a resident was assaulted in the facility. Interviews with 6 out of 6 residents revealed, residents are feeling safe and secure residing at the facility, and residents have not witnessed any assaultive behavior from other residents or staff. During the investigation, Resident #1 (R1) and Resident #2 (R2) were not interviewed, as R1 & R2 are deceased. Interviews with 5 out of 5 staff revealed, the staff treats residents in care with respect and kindness. Except for the incident in year 2023, no other assaultive behavior has been witnessed by the staff. The investigation revealed, on 03/28/2023, R1 was assaulted by R2, and R1 did not sustain any injury. Staff who were present during the incident, separated R1 and R2, and staff performed assessed R1 for injury. Therefore, the investigation did not reveal any evidence to support that staff are not providing a safe environment for residents in care. Based upon records review and interviews conducted, the findings indicate that, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated. Exit interview conducted with Lea Loaiza, Administrator. A copy of the licensing report was provided at time of visit.