Follow-up·July 18, 2025

Licensing Program Analyst (LPA) Antonia Alvizar-Ettima met with the Memory Care Director (MCD) and made an initial complaint # 31-AS-20250714121426 visit to this facility. This Case Management has nothing to do with complaint visit. During Complaint Investigation, LPA Alvizar-Ettima discovered the following Staff (S1) and (S2) have been present without a Criminal Background Clearance and Association to this facility. S1 stated their first day of work was 07/14/2025. S2 stated that their first day of work was 07/08/2025. LPA request/received staff S1 Nebraska and S2 California Driver’s License. LPA Alvizar-Ettima verified using Guardian Background System Check, staff S1 and S2 names did not appeared on facility roster. S1- Michelle L. Connot DOB: 10/31/1973 S2- Dawn Irene Monahan DOB: 08/11/1967 S1 indicated that she is an Entrim Executive Director of sister community in Nebraska. At about 11:30a.m., S1 left the facility to Burbank Airport and to take a flight to Nabraska. S1 indicated that she will not be returning back to this facility. During today’s visit S2 was Criminal Background Clearance and Associated to this facility. A citation and civil penalty were issued. Copy of this report was provided to Memory Care Director (MCD), Syrina Canez