complaint·March 2, 2023

Interviews with staff revealed that Department of Public Health had issued GI protocols that they have been adhering to. LPA observed documentation of GI protocols issued by department of Public Health. Staff stated 4 or 5 residents were affected and they were put in their room for 3 days, given a BRAT diet and dining room and chairs were disinfected after each meal. Tour of the dining room and kitchen was conducted on 12/08/2022 and LPA observed staff sanitizing the tables and in kitchen area utensils were sanitized. LPA observed the dining room and kitchen to be clean and sanitized. Interviews with residents who all stated staff are doing a good job and are professional and they clean and sanitize often. Stated when there has been an accident in the dining room staff have cleaned up promptly and have taken good care of the resident. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with Administrator. A copy of this report was provided.