complaint·October 28, 2025

Interviews with (11) out of (11) staff deny the allegation. Staff interviews revealed that they do not manipulate nor instill fear in residents to obtain what they want. Staff indicated that they do not manipulate residents into giving them material things because it is abuse and it is against the facility’s policy to engage in that kind of behavior. Staff also stated that they have not heard concerns from residents that staff are instilling fear to get things from them. Furthermore, staff indicated that residents have not expressed concerns about being manipulated into giving staff what they want. Staff also indicated that staff do not provide residents with financial advice nor offer residents investment stocks for purchase. Staff also do not give updates on stock investments or any other financial information to residents. Interview with S1 revealed that they do not manipulate residents nor instill fear to obtain things S1 wants. S1 indicated that they have never received anything from residents, not even a tip because policy does not allow it and it is something that S1 simply would not do. S1 indicated that anything infringing on residents’ rights and anything indicative of financial abuse would be reported immediately to the appropriate authorities. S1 further indicated, S1 has never received property nor vehicles from residents nor has it been reported to S1 that staff have received these types of items from residents. Eleven (11) out (11) staff indicated, they are mandated reporters and would report abuse of any type, even financial abuse to licensing, ombudsman and law enforcement if pertinent. Interviews with (11) out of (11) residents also deny the allegation. Resident interviews revealed that staff do not manipulate nor instill fear in residents to obtain any monetary or material compensation. Resident interviews also revealed that staff do not discuss nor offer investments stocks to residents. Residents further indicated that they have never furnished S1 with monetary compensation nor material items. Residents stated that S1 has never manipulated nor intimidated them into giving S1 property or vehicles. Residents indicated that all the staff are professional and do not instill fear to get things from residents. Residents further indicated that they have no concerns with how S1 and the rest of the staff conduct themselves in the facility and stated that their needs are being met appropriately. Interview with R1 indicated that they do not own any stocks (not even for the facility’s corporation), has never been offered to buy any stocks, nor has ever been manipulated or intimidated by S1 nor other staff to provide them with money or other material goods. R1 stated, “Staff have never discussed financial things with me. I have never been bribed or intimidated into giving staff money or other material processions. Staff here are very professional. I have no concerns.” Based on information gathered during interviews with staff and residents, the allegation could not be corroborated. Although the allegation may have happened or is valid, there is no preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. An exit interview was conducted with Kevin Taliaferro, Executive Director and a copy of this report was provided.