complaint·December 19, 2025

In regard to the allegation “facility is not meeting resident’s needs”, it is alleged that R1 may need a higher level of care than what the facility could provide. During interviews with Administrator and staff three (3) out of three (3) stated that they believed that they could care for R1. Administrator stated that R1 was at the facility for less than three weeks in total and during that time enough care was provided. LPA was able to obtain documents stating that prior to admission to facility R1 was in VA hospital and did not come to facility till 10/17/2025. Facility obtained a LIC 602 physicians report that did not indicate any prohibited health conditions, on 10/22/2025 family took R1 to a doctor’s appointment for a checkup and no health concerns were reported, on 10/30/2025 family took R1 to emergency room where he stayed for two weeks, on 11/17/2025 R1 went back to hospital and did not return back to facility due to being transferred to a skilled nursing home. During interviews with residents four (4) out of five (5) residents stated facility staff take care of them. R4 stated that it is wonderful here. Based on interviews conducted and records reviewed, there is insufficient evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was given to Mitchell Castaneda. _