Follow-up on corrections·August 8, 2025

Licensing Program Analyst (LPA) Tena Herrera conducted a Case Management visit. LPA met Angela Boyd - Health Services Director and discussed the purpose of this visit. During the course of a complaint investigation for complaint # 28-AS-20241113164508, it was discovered that the administrator at the time of the complaint investigation, did not ensure that staff were properly trained on how to operate a hoyer lift , which resulted in injuries to a resident in care. During investigation of above referenced complaint LPA reviewed staff files and did not observe any training's on file on how to utilize a hoyer lift properly while assisting residents (citations were previously issued during complaint investigation dated 12/18/2024 for injuries resident sustained, however, lack of training was not addressed at that time). Today LPA is addressing the and issuing the deficiency. Deficiency lack of training is being issued please refer to the LIC809 - D page for details. Exit interview conducted and a copy of this report and appeals rights were emailed.