complaint·March 19, 2026

The investigation revealed the following: Allegation: Staff stole resident's funds. It is alleged that R1’s bank card was stolen and it is believed that S3 may have stolen the card to make multiple purchases. LPA contacted local police department, spoke to the detective and obtained a copy of the police report, the police report and detective disclosed that there was not enough proof/evidence to link the charges made to R1’s card to any staff at the facility and the allegation was unsubstantiated. LPA interviewed 6 staff and each denied the allegation stating that they have never stolen any items or money from the residents nor have they ever witnessed another staff steal from the residents. S3 stated they have never stolen any money from residents and that this particular day in question S3 observed R1’s roommate with a wallet at their desk, the wallet belonged to R1 and it was confiscated, returned to R1 and reported to management immediately. LPA interviewed 6 residents and each denied the allegation, interview with R5 revealed that they had money missing upon moving in but did not believe staff had anything to do with it, staff encouraged R5 to file a police report and although the money was never found R5 stated that they believe they must have dropped it or misplaced it as this is something they do at times. R5 stated this is the only time this has ever happened. Based on statements and interviews conducted with staff/residents, review of police report and facility file records, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview held, and a copy of this report was provided.