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Inspection visit

complaint

LA POSADALicense 1986035041 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Allegation: Facility is understaffed. It is alleged that due to staffing shortages staff are working 12 hour shifts and are still not meeting the bathing, incontinence care, and feeding needs of residents in a timely manner. According to information obtained, the facility hired registry staff to fill major staffing shortages, but the staffing numbers have insufficient to meet the needs of residents, especially during early January 2022 COVID -19 outbreak. A total of 7 residents interviewed, of which five (5) stated the facility was very short staffed and were not responding to their needs in a timely manner. All seven (7) staff confirmed the allegation. Administrator stated that the facility had staffing shortages since August 2021- through February 2022, which resulted in assigning all staff 12-hour shifts, and assigning med-tech staff caregiver duties in the Assisted Living floors. Registry staff were discontinued on Feb. 14, 2022, and the facility planned to keep the 12-hour shifts until all regular staff vacancies were filled. Staff reported that although registry staff were hired, sometimes they did not show up, and/or new staff were hired and they quit right away due to long hours and work load responsibilities. In addition, at least one staff was working 12-hours a day, 6 days a week in order because of staff shortages. Based on record review, the allegation was supported. Based on record review and interviews conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . Deficiency is being cited. Exit interview was conducted and a copy of the report and appeal rights were issued.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(4)Type B

    Additional Personal Rights of Residents in Privately Operated Facilities. To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs. Based on interviews and record review, between Nov. 2021- Feb. 2022, residents were not being showered at least 2 times per week due to staffing shortages related to the COVID-19 pandemic. This posed a potential health and safety risk to residents in care.

  • 87411(a)Type B

    Personnel Requirements - General. Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs.This requirement was not met by evidence of: Based on interviews conducted and record review, between Aug. 2021- Feb. 2022, there were staff shortages, and so the facility hired registry staff, but still could not meet the needs of residents. This posed a potential health and safety risk to persons in care.

  • 87464(f)(4)Type B

    Basic Services. Personal assistance and care as needed by the resident and as indicated in the pre-admission appraisal, with those activities of daily living such as dressing, eating, bathing and assistance with taking prescribed medications..., as specified in Section 87608, Postural Supports. Based on record review and interviews conducted residents that required feeding assistance were being fed 30 minutes after food was serveda as a result of staff shortages between Nov. 2021 - Feb. 2022. This posed a potential health and safety risk to residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the February 23, 2024 inspection of LA POSADA?

This was a complaint inspection of LA POSADA on February 23, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to LA POSADA on February 23, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Additional Personal Rights of Residents in Privately Operated Facilities. To care, supervision, and services that meet t..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.