complaint·October 17, 2023

The investigation revealed the following. Regarding Allegation: Resident is being illegally evicted.- It is alleged R1 is being illegally evicted. On 9/19/23, LPA Ramirez received notification of R1’s 30-Day to Terminate. The eviction alleged R1 failed to comply with the general policies of the community, R1’s conduct poses a danger to themselves or others at the community, R1 was disruptive and created unsafe conditions, and R1 engaged in conduct that violated federal, State or local laws, or ordinances. Facility staff could not provide LPA Ramirez with a police report or arrest report from local law enforcement that indicates R1 violated federal, State, local laws or ordinances. LPA Ramirez could not locate any Special Incident Report (SIRs) indicating R1 was found with illegal drugs in their persons or in their accommodation. On 09/22/23, LPA Ramirez reviewed R1 30-Day to Terminate and contacted Administrator Mnoyan. LPA Ramiez advised Administrator Mnoyan against eviction for R1 based on lack of criminal evidence of R1 allegedly selling illegal drugs in the facility. Administrator Mnoyan advised LPA Ramirez that local law enforcement refused to search R1’s room and advised the facility to seek a warrant so that local law enforcement may search R1’s room. Interviews with staff revealed R1 has never been found with illegal drugs in R1’s possession or found in R1’s room. Based on interviews and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Exit interview conduct ed. One (1) deficiency is being cited. A copy of this report, 809-D, and appeals rights was provided. Resident is being harassed by staff- It is alleged R1 is being harassed by staff. Four (4) out of four (4) staff deny this allegation. Three (3) out of the four (4) residents interviewed deny this allegation. LPA Ramirez viewed signs posted in facility main reminding all residents, staff and visitors of Residents’ Rights and how to report any types of abuse or harassment. LPA Ramirez toured R1’s room and did not observe any hazards. LPA Ramirez toured facility grounds and observed several staff providing care and supervision. LPA Ramirez did not observe any staff harassing residents during visit. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . Facility has bed bugs and insects- It is alleged the facility has bed bugs and insects in R1’s room. Four (4) out of four (4) staff deny this allegation. Three (3) out of the four (4) residents deny this allegation. LPA Ramirez toured rooms: 120, 123, 132, 145,153 and 159. LPA Ramirez inspected mattresses, linens and carpets in each room. LPA Ramirez did not observe bed bugs or insects in any of the rooms. LPA Ramirez did not locate any medical records treatment for R1 receiving treatment for bed bug bites. LPA Ramiez did not locate any work orders to treat any resident rooms for bed bugs. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .