complaint·October 26, 2023

but no proof was provided. On September 19, 2023, Executive Director Maya Mnoyan issued a 30 day eviction to the resident based on hearsay of other residents. On October 17, 2023, LPA Kimberly Ramirez requested that the Executive Director Maya Mnoyan rescind the 30 day notice for resident #1 and the Executive Director rescinded the 30 day notice on October 25, 2023. LPA Wesley was unable to interview resident 1 because they are not in the facility and based on the text conversation from the resident, they will not be returning. Regarding allegation: Facility is retaliating against resident. Based on the pictures provided the condition that resident #1 room was altered, the sprinklers, the call box was not working, the closet doors contained graffiti on them, and the room was thrashed. When the resident came back to the facility after being gone for a number of days, the administrator place her in room 122 which was a better kept room and the resident had a roommate that she got along with. There was no reason for resident to feel that she wasn't issued the same room because she contacted Community Care Licensing Division, as she was given the room assignment prior to her contacting Community Care Licensing Division as the room she was in was altered and there was no way of the resident using the call button and the sprinklers in her room were not operable. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED .