complaint·June 14, 2024

Administrator and staff interviewed denied the allegation. Four out of four staff interviewed stated that staff do provide adequate supervision to residents in care. Staff interviewed stated that if a resident experiences a fall, they are immediately assessed for injuries. Residents interviewed were unable to corroborate the allegation. Nine out of ten residents interviewed stated that staff provide adequate supervision to residents in care. Resident #1 is currently hospitalized and was unable to be interviewed. Although resident #1 did sustain a fall, the preponderance of evidence does not show that any Title 22 regulations were violated. Regarding the allegation that : Staff physically abused resident #1 in care. The investigation consisted of interviews with Administrator, staff #1 - staff #3, and resident #2 - resident #11. Administrator and staff interviewed denied the allegation. Four out of four staff interviewed stated that they have not observed any staff physically abuse any of the residents in care. Staff interviewed stated that they have not had any resident(s) report any physical abuse. Resident(s) interviewed were unable to corroborate the allegation. Ten out of ten residents interviewed stated that they have not observed any staff physically abuse any resident(s) in care. Resident #1 is currently hospitalized and was unable to be interviewed. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted, and a copy of the report was provided to Administrator.