complaint·August 29, 2024

Last reviewed and updated by Administrator on 03/28/24. LPA observed the staff using PPE’s through out the facility, no reported cases of COVID-19 at the facility. Based on documents reviewed, observations made, and interviews conducted. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. Regarding the allegation: Staff do not ensure changes in residents health conditions are being monitored. It is alleged that the facility is not monitoring the residents’ health conditions. Six (6) out of (6) staff interviewed deny this allegation. Fourteen (14) out of (14) residents could not corroborate the allegation. The residents who are with serious medical issues are monitored every two hours, some residents are monitored every hour depending upon their medical conditions. Caregivers and med-techs communicated with one another via communication logs, to alert the next shift caregivers and med-techs of any medical issues, residents are experiencing and level of monitoring that needs to be administered. There have not been any reported, no serious incident reports(SIR) of residents hospitalized for excessive cough have been filed. Based on documents reviewed, observations made, and interviews conducted. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted and copy of this report was left with the Administrator, Maya Mnoyan.