complaint·January 7, 2025

Administrator attempted to resolve the situation by providing staff to assist R2 to store the items in the boxes and offered to purchase additional storing space for R2. However, R2 refused. During the tour of the facility LPA did not observe any personal belongings or boxes stored in the showers of each residents’ room. A closet and drawers were observed in each room assigned to each resident. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. Regarding allegation: Staff do not ensure the resident’s hygiene needs are being met. It is alleged residents have not been assisted with showers in almost a month and their bedding is not maintain clean and free of feces. Interviews with residents revealed residents are assisted with showers and are provided a shower at least twice a week. Some residents stated that they are independent and are able to take a shower on their own and had no concerns regarding access to their personal shower. A few residents stated they rather use the common shower when necessary. Interviews with staff revealed residents are schedule to be assisted with showers twice a week. However, if a resident chooses to shower more often, they assist them as needed or if the if the staff determine the resident needs a shower for any reason, they are provided a shower more frequent. Per staff there is a large communal shower that is accessible to the residents for easiest access. Per staff schedule residents are assisted with showers. Per Service plans reviewed residents are receiving assistance with bathing “2x per week”. Per staff assignment chart residents are assisted R1 is assisted with showers on Sundays and Wednesdays and R2 is assisted with showers on Tuesdays and Thursdays. During LPAs toured beds were observed clean, free of debris, and feces. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted with Stephanie Funderburg and a copy of this report was provided.