complaint·May 13, 2025

One out of ten (1 out of 10) residents was unable to answer interview due to cognitive skills. Interviews with staff revealed residents are encouraged to eat their meals and assisted when needed. Per staff, if changes in condition are noticed they are noted in the resident chart notes. Medication Technician then follow up with physician and/or family members. Administrator stated staff did observed R1’s food intake decreased. However, R1’s physician was conducting visit. On 5/2/25, R1’s physician recommended nutritional shake to be increase. Documents reviewed revealed R1’s physician’s report dated: 1/2/25 notes, R1 has a special diet due to health condition. R1’s service plan dated: 3/5/25 notes R1 will obtain assistance with cutting and preparing food or prompting throughout the meal. Medical evaluation conducted on 2/24/25 notes R1 is consuming three meals a day. Facility’s notes from 4/7/25 – 5/12/25 note R1 refused to eat on 4/7/25, 4/18/25, 5/3/25. Physician visited R1 on 3/20/25, 4/23/25,5/2/25. Physician’s order dated: 5/2/25 note an increase from 1 to 3 nutrition shakes a day for R1. Although R1 did seem to have had a change in condition. Per interviews conducted facility staff have assisted R1 with food intake and physician’s follow ups/visits. Therefore, this allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted with Stephanie Funderburg Administrator and a copy of this report was provided.