complaint·November 6, 2025

staff doing anything verbally or physically abusive. R3 and R11 stated they live over the courtyard and have not seen staff mishandling residents in a rough manner. R3- R11 also stated that staff treat them well and will help them if they ask for assistance. Administrator stated that Staff S1 said that the alleged incident never happened. Said there has not been any complaints regarding S1 previously. Staff S1 stated that the incident didn't occur. Said the alleged incident doesn't reflect on S1 as a person. Said that will comb residents hair and maybe that was misinterpreted. Also stated that residents are treated with respect and has no idea why the allegation was made. Staff S2 stated that was working PM shift and didn't see any incident. Said R1 sometimes hits staff or other residents. Stated S1 never complains and has worked 8 months with Staff S1 and has never seen anything occur with S1. Interviews conducted today 11/06/25 with Staff S1-S4 revealed that there is no additional evidence to support the allegation having occurred. Therefore the findings remain the same. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted with Administrator Stephanie Funderburg and copies issued.