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Inspection visit

Routine inspection

HENRIETTA'S LEVEN OAKSLicense 1986035861 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Daniel Konishi conducted an unannounced annual inspection visit. LPA met with the Administrator Claudia Sanchez and the purpose of the visit was explained. The facility serves elderly residents ages 60 and older. A hospice and Dementia waiver is in place. LPA utilized the Compliance and Regulatory Enforcement (CARE) tools for the visit today and observed the following: Infection Control: Infection control practices and Personal Protective Equipment (PPEs) were observed. The facility has an updated Infection Control Plan in place. Operational Requirements: A hospice waiver for 15 residents has been approved. A fire clearance for 48 ambulatory, 32 non-ambulatory, of which 7 may be bedridden is in place. A hospice and Dementia waiver is in place. LPA observed the valid Surety Bond in place. LPA observed the Valid Liability Insurance in place. Fire and disaster drills were last conducted on 07/15/2025. Physical Plant/Environment Safety: The facility consists of 48 resident rooms in a two-story main building and two (2) detached buildings, activity room, dining room, laundry area, two (2) courtyard patio areas, and one 2nd floor balcony. The interior and exterior physical plant was inspected. Exit doors are free of any obstruction and there are no pools or large bodies of water. Cleaning supplies and toxic substances are inaccessible to residents. The fireplace is closed and inaccessible to residents. The facility has fully charged fire extinguishers. The Carbon Monoxide Detectors were tested and is operational. LPA inspected eight (8) residents' rooms and each resident bedroom has the required furniture such as the bed, bed frames, dressers, lamps, and chairs. Bedrooms also have sufficient closet space. Resident beds have the required linen, and the linen is in good condition. Physical Plant/Environment Safety [Cont.]: The bathrooms contain a working toilet, basin, and water faucet, walk in shower with grab bar, skid matt/strips and shower chair. LPA tested hot water temperature in eight (8) random resident rooms (Rooms: 1, 7, 9, 11, 14, 22, 30 and B-1) in the 1 st and 2 nd floors. Water temperature readings measured between 107.9 degrees F - 121.6 degrees F, which is not within the required temperature 105 to 120 degrees F. Stairwell evacuation chairs were observed. The outdoor area has a shaded area for activity purposes. Staffing: There are sufficient staff members to provide care and supervision to the residents. Staff employed are over the age of 18 and have criminal background clearance, fingerprint cleared, have training and are associated to the facility. Personnel Records/Staff Training: LPA reviewed six (6) staff files which include: Personnel Record, health screening, TB test results, Employee Rights, valid First Aid / CPR/AED Training, ongoing staff and Dementia training. The administrator’s certificate is valid and expires on 04/25/2026. Resident Rights-Information: Resident personal rights, complaint hotline information and visitors’ policy posters are posted in the 1st floor. Facility provides internet services to all residents and they have access to the facility phone. Planned Activities: Sufficient space to accommodate both indoor and outdoor activities was observed. An activity calendar is posted. Food Service: Kitchen is kept clean and free from rodents and other vermin. Plates, cups and utensils are kept clean and stored properly. Sufficient food supply is stored in the kitchen and pantry areas consisting of 2-day perishables, 7-day non-perishables, and emergency food supplies. Eight (8) residents are on modified diets. Physician orders are on file and special diet lists are kept in the kitchen area. Incident Medical and Dental: LPA reviewed five (5) centrally stored resident medications which contain a 30-day supply of medications. Medical and dental transportation is provided. There were no issues. Resident Records/Incident Reports: LPA reviewed five (5) resident files that include the face sheet, Identification and Emergency Information Form, Admission Agreements, Physician's Reports, Ambulatory Status, TB clearance, Physician's Orders, Preplacement Appraisal, Resident Appraisal, Centrally Stored Medication Destruction Record, and Personal Rights. Disaster Preparedness: Emergency and Disaster Plan LIC 610E was reviewed. Evacuation chairs are in place. All non-ambulatory residents are on the 1st floor. The facility has a First Aid Kit with all required items. Residents with Special Health Needs: Four (4) residents receive hospice services and six (6) resident receives home health services. 10 residents have a Dementia diagnosis and are located in the 1st floor. Postural support physician orders are on file. Full bed rails for mobility assistance were observed in some resident rooms and LPA reviewed resident files with bed rail orders. No residents have prohibited health conditions. Per California Code of Regulations, Title 22, and California Health and Safety Code, the deficiencies observed during the visit are documented on the LIC809-D. Exit interview, appeals rights and a copy of this report were provided to the Administrator, Claudia Sanchez

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87303(e)(2)Type A

    Based on observation, LPA tested hot water temperature in eight (8) random resident rooms’ bathrooms (Rooms: 1, 7, 9, 11, 14, 22, 30 and B-1) in the 1st and 2nd floors and water temperature readings measured between 107.9 degrees F to 121.6 degrees F, which is not within the required temperature 105 to 120 degrees F. This poses an immediate health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the August 25, 2025 inspection of HENRIETTA'S LEVEN OAKS?

This was a inspection inspection of HENRIETTA'S LEVEN OAKS on August 25, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to HENRIETTA'S LEVEN OAKS on August 25, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "Based on observation, LPA tested hot water temperature in eight (8) random resident rooms’ bathrooms (Rooms: 1, 7, 9, 11..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

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