Complaint·May 8, 2026

who purchased items with R1's credit card. Stated S1 did not deny it. Stated then Staff S1 signed separation papers. Staff S2 stated that Resident R1 informed S2 that Staff S1 took money from R1 and it wasn't fair. Stated was in the room when R1 told the Administrator. Document Charge back Reversal Request shows the amount of $173,20 being disputed. It lists delivery to customer address on 12/12/2025. Document Order Summary lists customer name as Staff S1 and that the item was shipped to S1's home address. Document dated 2/25/26 states R1 reported suspicious activity on R1's credit card. Report lists the following information regarding Staff S1- Name, Address, e-mail address, cellphone number, IP address, amount sent, items purchased. Also states that Staff S1 was removed from the work schedule immediately. Based on observation, record review, and interviews conducted the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. Deficiencies are being cited according to California Code of Regulations, Title 22. See LIC 9099D. Exit interview was conducted with Administrative Assistant Claudia Sanchez. A copy of the report and appeal rights were issued.