complaint·September 3, 2024

The Investigation reveled the following: Allegation: Facility staff not assisting resident with attending dialysis appointments as required. It is alleged that facility is not assisting R1 in getting to R1 appointments for dialysis. LPA interviewed four (4) staff and all four (4) staff denied the allegation and all four stated that R1 has refused to attend R1 appointments for dialysis and that R1 primary doctor is notified each time. LPA interviewed eight (8) residents and all eight (8) residents could not corroborate the allegation. LPA spoke with R1 via phone and stated that R1 refused to attend dialysis and did not blame the facility. LPA reviewed SIR dated 08/19/2024, 08/21/2024, and 08/23/2024 and it all three, the facility has reported R1 refusal to attend dialysis. LPA reviewed History and Physical report dated 08/22/2024 in which it reports that R1 has capacity to make medical decisions on R1 own behalf and R1 is not having memory loss. The report also mentions R1 intermittently refused dialysis while hospitalized from 08/14/2024 - 08/18/2024. There is no evidence to substantiated this allegation. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted, a copy of this report and Appeal Rights were provided to Lisa Pham, Administrator