complaint·April 4, 2024

Licensing Program Analyst (LPA) Michael Cava conducted a complaint visit to the facility to investigate the above allegations. It was alleged that Staff 1 (S1) was being rough while changing Resident 1 (R1). It was also alleged that S1 threw R1's soiled underwear at them. No injuries were reported and no witnesses identified. LPA met with the administrator, Varsenik Keshisyan, and advised her of the complaint. According to the administrator, this incident occurred at the Skilled Nursing (SN) portion of the campus. The administrator self reported the incident and submitted an SOC 341 to California Department of Public Health (CDPH), Ombudsman, and Law Enforcement (LE) on 03/27/24. CDPH and LE conducted their follow up visit on or around 03/28/24. SNF portion of the campus is overseen by CDPH. Because R1 resides at the SNF portion of the campus and the incident occurred there, and not the RCFE/Assisted Living portion of the campus, based on the information obtained, the above allegations are deemed Unfounded. A finding of unfounded means that the allegation is either false, could not have happened, and/or is without a reasonable basis. Administrator advised, and a copy of this report issued. *due to technical issues, see hard copy for facility representative's signature