Office review·February 4, 2026

An informal Conference was conducted today in the Monterey Park Regional Office. The purpose of this informal conference meeting is to discuss the large number of citations the facility has received along with additional concerns that were observed. Present in the meeting is Licensing Program Manager David Sicairos, Licensing Program Analyst Christian Gutierrez, along with facility Licensee Rey Bertulfo, and Administrator Ivy Bertulfo. The informal Conference process was explained during this meeting. Issues Discussed during the meeting: High number of annual citations. Annual visit 11/22/2024: Three A citations, and Five B citations issued. All Citations cleared. Annual Visit 01/22/2026: One A citation, and Four B citations issued. Four citations cleared. Annual continuation visit 01/28/2025: Two A citations, Six B citations. Two citations have been cleared. Staff room with multiple sleeping cots. Question about current Administrator. Submit Plan of Operation with changes. Holiday party with staff consuming alcohol at the facility. TSP services. SEE 809C The facility has stated they will do the following to achieve and maintain substantial compliance: Licensee will submit remaining POC’s by due date and request extension if needed. Licensee will follow up with physicians and family to obtain current medication orders for residents. Licensee stated three staff members living at facility and cots in staff room are just overflow beds. Licensee confirmed Administrator on record is not current. Licensee will submit documents for Administrator change within two weeks (02/18/2026) Licensee will submit a current Plan of Operation for review as there may have been changes made to it without licensing approval within two weeks. (02/28/2026) Licensee held meeting with staff and discussed zero alcohol at facility. Licensee agreed there will be no more staff parties on the facility premises moving forward. Licensee agreed to TSP services. LPM Sicairos will submit email to TSP for referral services. Per California Code of Regulations, Title 22, and California Health and Safety Code, there were no deficiencies issued following the meeting. Exit interview held and a copy of the report was provided.