complaint·August 13, 2024

Interviews with staff revealed 3 out of 5 staff stated to not been aware of residents reporting any items missing, and staff usually assist when a resident leaves their personal belongings around. Administrator and health service coordinator stated that they had one resident report that money had gone missing, and they assisted the resident to look for the money, staff found money. However, the resident stated that was not the money that was missing. There have not been other reports of money missing from other residents in the last four months. Documents review revealed R1 is independent. Although the allegation may have happened there is not enough evidence that the money was stolen from the resident's room at this time. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted with Lisa Gomez and a copy of this report was provided.