complaint·July 22, 2025

Regarding the allegation: Staff financially abused resident in care. It is alleged that the staff at the facility financial abused resident in care. Per the complaint, staff opened separate bank account for resident while family had fiduciary power of attorney. Four (4) out of four (4) staff interviewed deny this allegation. The investigation determined the resident was capable to managing their cash resources. Document review of the pre-placement information dated 6/01/2023, resident appraisal dated 6/01/2023, acknowledged by R1’s family and S4(former administrator) and LIC 602 Physician report for residential care facility for the elderly (RCFE) state R1 to manage own cash resources. According S1 and S3, they assisted R1 to the bank to open a new account on 6/26/2024. Upon R1’s death, S3 informed family and relinquished all R1’s personal and financial belonging to R1’s family, including California ID and debit card including pin number. Documents reviewed indicate the family only had Health Care power of attorney. Fiduciary power of attorney was not corroborated. R1 was able to manage their own cash resources. Five (5) out of six (6) residents interviewed could not corroborate this allegation. Facility residents have not been financially abused by the staff. Based upon record review and interviews conducted the findings indicate that, although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Regarding the allegation: Staff physically abused resident in care. It is alleged that the facility staff physically abused the resident in care. Four (4) out of four (4) staff interviewed deny this allegation. According to the staff they provide residents with living assistance, treat residents with respect and dignity, staff stated they have never physically abused any residents in their care, past nor present. Five (5) out of six (6) residents interviewed could not corroborate this allegation. Residents interviewed stated the facility staff attend to their needs and provide assistance when residents are in need. Two (2) out three (3) witnesses stated they have not observed physical abuse on R1’s body at any time during R1’s resident at the facility. Review of staffing records confirms staff person accused of physical abuse in the complaint worked at the facility between October 2022 and December 2022, R1 started their stay at the facility on 6/01/23. Based upon record review and interviews conducted the findings indicate that, although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the . A copy of this report was given to Nicole Axalan, Administrator. Due to printer issues, LPA Vaid will mail report to facility.