Post-licensing visit·January 21, 2026

Licensing Program Analyst (LPA) Elena Mallett conducted an unannounced Post Licensing visit to the facility. LPA was met by Staff 2. Administrator Emma Maralli-Tamayo was contacted by phone. Licensee Maria Jose joined the visit shortly after and assisted with tour and visit. The facility is licensed to serve 6 Non-Ambulatory Residents, one of which may be bedridden, ages 60 and above, with a hospice waiver for (6) six. Currently one of the resident is bedridden. One resident is on hospice. The facility is located in a residential neighborhood in Norwalk. The facility consists of 5 resident bedrooms, 3 resident bathrooms, a living room, family room, dining room, kitchen, garage and shaded patio. LPA utilized Compliance and Regulatory Enforcement (CARE) tools for the visit today. LPA observed the following during today’s visit: Infection Control: Staff are cleaning and disinfecting throughout the day. Facility has sufficient PPE supplies and has an Infection Control Plan maintained at the facility. Operational Requirements: The facility has an approved fire clearance, there is a plan of operation with required Infection Control and Disaster Plans. Proof of current, required Liability Insurance was observed. Physical Plant & Environment Safety: The facility is sanitary and in good condition. The walkways and hallways are unobstructed and free of debris. The resident bedrooms had the requisite furnishings, bedding and light. A resident in one of the bedrooms was observed to have a bed with full bedrails. A deficiency was cited. See 809-D Bedroom #3 is for bedridden residents. Extra clean linens and blankets were observed. Hygiene supplies were available in quantities sufficient for residents in care. There were 2 fully charged fire extinguishers present and two operable carbon monoxide detectors. Smoke detectors were present in each resident room and the living room and were operable. The backyard had a patio cover with seating and a table available for residents to enjoy the outdoors. The passageways were free from debris and obstruction. The kitchen was observed to have settings and utensils sufficient for residents in care. 2 days of perishable food and 7 days of non-perishable food was observed. A sample menu was provided. The appliances were functioning and able to prepare and store food safely. Sharps, cleaners and toxins were inaccessible to residents. Food was stored separate from cleaners and toxins. All three resident restrooms had grab bars and no slip mats for residents in care. The hot water in one of the three restrooms measured above Title 22 regulations. A deficiency was cited. See 809-D Staffing : There appears to be sufficient staff at all times in the facility with night staff that is trained and able to assist in care and supervision of the residents in the case of an emergency. Personnel Records-Training : Staff files are kept in a secure area. All staff have criminal record clearances, current First-Aid training along with annual ongoing Dementia and Care for the Elderly population training documented in personnel files. LPA reviewed 5 staff files with no issues observed. Administrator Emma Maralli-Tamayo Administrator certificate expires on 12/20/27. Resident Records-Incident Reports: Resident files are kept in a secure location and have the following documents in their files - Pre-admission appraisals, Needs & Services Plan, Admission Agreements, Identification & Emergency Information and current Physician's Reports with ambulatory status. LPA reviewed 4 Resident Files and deficiencies were cited. See 809-D Residents Rights-Information: Residents are provided with telephone and internet at the facility. The facility has the following posters posted: Residents Rights, Complaint Poster, and Long term Ombudsman. Planned Activities: Facility offers activities such as outdoor walks, community TV viewing and coloring and chair exercises if residents desire. Incidental Medical & Dental: Medication is properly labeled and are centrally stored in a locked closet and are in their original containers. 4 resident medication logs were reviewed with no issues. Disaster Preparedness: The facility has an Emergency Disaster Plan with contact numbers and at least 2 relocation sites. A complete First Aid kit with Manual was observed. Operable emergency lamps and extra oxygen tanks were observed. Emergency food and water were present. Monthly Disaster drills are conducted. The last drill was 12/07/25. Residents with Special Health Needs: There is one bedridden resident at this time. One resident is using hospice, and a hospice care plan was present. Two staff and two resident interviews were conducted. Per California Code of Regulations, Title 22, and California Health and Safety Code, there were deficiencies observed during the visit. An exit interview was held with Licensee Maria Jose and a copy of this Licensing report and a copy of Appeal rights were provided