Complaint·May 9, 2026

In regard to the allegation” Facility is shutting off the water without notice”, It is alleged that R1 was using restroom and water was shut off without notice. During interview with Administrator, and staff nine (9) out of nine (9) staff stated that water has not been shut off. Administrator stated that if for any reason water needed to be shut off staff would inform residents 24 hrs. in advance and post signs. LPA asked if there was any maintenance logs that identified any plumbing issues or water interruptions and was told there was no logs because water has never been shut. During interview with residents five (5) out of the nine (9) interviewed stated water has not been shut off. R5 stated water was shut off but that was years ago for maintenance and that residents were notified. R1 stated that it was a long time ago. “Based on interviews conducted and records reviewed, there is insufficient evidence to support the allegations. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, and a copy of this report was given to Martha Gonzalez.