Pre-licensing visit·June 17, 2025

Licensing Program Analyst (LPA) Bennette Pena conducted an announced Pre-Licensing facility evaluation visit. LPA met with Scott Ragano and Judy Ragano, Applicants who assisted LPA with the visit. LPA utilized the Compliance and Regulatory Enforcement (CARE) tools for the visit today and the following was inspected during the evaluation. The physical plant was toured inside and out, and the following are observed: Physical Plant & Environment Safety: The facility is in a residential neighborhood in the city of West Covina. This single-story home contains (5) bedrooms, (3) bathrooms, living room, family room/activity area, dining area, kitchen, laundry area, backyard and attached garage. Each bedroom has a smoke detector and sufficient closet space. There are no furniture such as bed, dresser, chair , bedside tables in all (5) bedrooms because the applicant will bring their furniture from another facility. The applicant also mentioned that residents can bring their own furniture if they wish. (2) bathrooms have grab bars and non skid mats, except for bathroom #3 which is designated for staff use only. Smoke alarms and carbon monoxide were tested and operable. Cleaning solutions, soaps, pesticides stored in a locked cabinet in the laundry area, stored separately from food supplies. Sufficient supply of linens available to permit weekly changing are available. Sufficient personal hygiene supply available. (1) fire extinguisher was observed mounted on the wall in the dining area and was recently serviced. Kitchen cabinets, refrigerator/freezer, oven, microwave, dishwasher, laundry machines are in working condition, clean and sanitary. The home has an auditory device that will alert staff to monitor exits. Doors, exits, hallways, and passageways were clear and free of obstruction. No pools or bodies of water were observed in or around the property. There are no firearms present at the property. The home does not have a video camera monitor system inside and outside the property. There is a covered outdoor patio area that is furnished for outdoor use. Equipment and supplies for indoor activities was observed and available for use. Hot water temperature readings were within the Title 22 Regulations requirement. Hot water readings were 109/112 deg F in bathroom #1, 111.7 deg F in bathroom #2 and 112.6 deg F in bathroom #3. ***CONTINUED ON LIC 809-C***** Operational Requirements: The Infection Control Plan has been submitted to CCL and the CAB Analyst. The facility has Infection Control Training Plan. The facility has a fire clearance granted by the City of West Covina Fire Department. Fire clearance granted for (1) ambulatory and (5) non ambulatory. Liability insurance is current and expires on 11/04/2025. Applicant stated that she will not handle residents' cash resources. One (1) operating telephone was observed and tested by LPA on the premises. Telephone is easily accessible and available for residents' use. Staffing: Both applicants are qualified Administrators to manage the facility. Personnel Records-Training: Staff files will be maintained at the facility and will be stored in a locked cabinet next to the dining area. Resident Rights-Information: Resident personal rights are posted. Facility provides internet service and phone to the residents. Planned Activities: Facility provides sufficient space to accommodate both indoor and outdoor activities. Food Service: Meals will be stored and prepared in a safe manner, necessary to meet the needs of residents. Food storage and preparation areas, which include pantries, cupboards, drawers and counters were observed to be clean and appropriate for food preparation. Appliances such as a microwave, refrigerator and stove were observed to be clean and operating properly. The refrigerator was observed to be at 40 degrees Fahrenheit and the freezer at 0 degrees Fahrenheit. Incidental Medical and Dental Care: The medications will be centrally stored in their original containers in a locked cabinet next to the dining area. A complete first aid kit is maintained, including current edition of the first aid manual. Resident Records-Incident Reports: Resident files will be maintained at the facility and will be stored in a locked cabinet next to the dining area. Disaster Preparedness: The home has a complete Emergency and Disaster Preparedness Plan that includes, EVAC Procedures, Transportation arrangements, Location of all utility shut-off valves and instructions for use. There is a contact information list of local emergency response personnel, residents authorized representative or local emergency contact name but not posted and visible to staff and residents. Component III was conducted at the Pre-Licensing visit, information provided about how to operate the facility within substantial compliance. Facility met the physical plant requirements/ inspection as required. An exit interview was conducted, and a copy of this report has been furnished to the applicant, Judy Ragano. Accordingly, LPA will submit a copy of this facility evaluation report to the Central Applications Bureau (CAB) for review. If the applicant has questions regarding the status of the application, they have been instructed to communicate with the CAB Analyst assigned to their application.