complaint·March 7, 2023

On 03/07/23, Licensing Program Analyst (LPA), L. Salazar arrived to the facility unannounced to deliver findings on the above allegations. LPA was greeted by receptionist, stated the purpose of the visit and was allowed entry into the facility. During the investigation, LPA conducted interviews and records review. Based on the information received and although the allegations may have happened, there is not a preponderance of evidence to prove that the alleged violations occurred, therefore the allegations are Unsubstantiated. When Resident R1 was admitted to hospice care services, the facility did not receive a discontinue order for medications. Facility was continuing to follow doctor's order. Facility provided extra care and supervision and documented contact with the hospice agency regarding R1's condition. No deficiencies cited. Exit interview conducted and copy of report was left with Executive Director.