complaint·May 9, 2024

This is an amended report. Allegation: Facility staff did not ensure resident wears clean clothing. Based of files review, staff and residents’ interview, facility offer laundry twice a week to all residents, no concerns from residents interviewed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Allegation: Facility staff did not assist resident with bathing as needed. Based of files review, residents and staff interviews R1 was able to bath self with assistance, R1's refused baths documented on file. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Allegation: Facility staff did not provide adequate meal service. Based off history and facility file review and residents interview no concerns of inadequate meals at the facility reported by residents or observed by LPA. Alternative meals offered by facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Allegation: Facility staff did not ensure resident(s) can use call light. Based of records review R1 is ambulatory and independent. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Allegation: Facility staff did not arrange for medical care as needed. Based of interviews and resident’s file review R1 was provided arrangements and services by alternative department who arranged her medical needs. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Allegation: Facility lobby floors not maintained clean. During both facility visits on 2/15, 5/09, and observations of the facility lobby floors appear clean, free of clutter, and odorless. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview provided, report signed and copy of this report provided for facility records.