Incident investigation·February 26, 2025

At approximately 1:40PM, Licensing Program Analysts (LPAs) Loera and Deniz arrived unannounced to conduct a Case Management - Incident Visit and met with Administrator, Corrine Tanchoco. The purpose of the visit was to follow up on self-reported incident that was submitted to Community Care Licensing (CCL). CCL received an incident report on 11/20/2024. Report stated that on 11/19/2024, Business Office Director observed resident 1 (R1) walking in front of community and alerted Executive Director. Executive Director then escorted R1 back into the community and into memory care. Upon investigation R1 had gone out the back door of memory care around 1:55pm and was still observed in the camera at approximately 2pm. R1 was last seen making a right into the memory care backyard. R1 was not harmed or needing medical attention. Based on conversation with Administrator, R1 went out the back door of memory care while staff were outside in the parking lot during a shift change and observed R1 to open the door in the backyard of memory care, staff then assisted R1 back into the memory care building. Facility made all appropriate notifications per regulation. No Deficiencies Cited during visit. Exit interview conducted. Copy of report and LIC811 (Confidential Names) discussed and provided to Administrator.