complaint·June 3, 2025

Continued from LIC9099 LPA interview of witness’ (W1 & W2) revealed R1 is able to use the bathroom on own and other than observing some remnants of urine on R1’s shirt or pants after using the restroom, neither W1 or W2 have observed R1’s bed urinated in or R1 wearing urine-soaked adult briefs. LPA conducted facility visit on 3/27/2025, observed R1’s room not having mal odors/no urine smell and R1 to have adequate hygiene. There was no information obtained that supported a violation had occurred. Based on record review, interviews conducted, and observations made, the allegation facility staff are not meeting the resident’s incontinence care needs is UNSUBSTANTIATED . A finding that the complaint allegation is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . No Deficiencies cited during visit. Exit interview conducted. Copy of report discussed and provided to Business Office Director. Signature on form confirms receipt of documents.